Bespoke Specialist
James Street, Brisbane
The Bespoke Specialist is a client-facing sales role for someone who enjoys helping people choose jewellery and building relationships that continue beyond one visit. You will work across demi-fine, fine jewellery and bespoke, contributing to daily boutique sales while growing a client book of your own.
Bespoke brings another layer to the role: listening closely, helping clients shape their ideas and staying in touch as each opportunity develops. You will work with the Boutique Manager day to day and draw on the Bespoke Sales & Services Manager for sourcing, quotes, technical guidance and production updates.
Your role
- Serve clients across demi-fine, fine jewellery and bespoke, offering thoughtful product and styling guidance while contributing to daily boutique sales.
- Build and grow your client book through lasting relationships, consistent follow-up, re-engagement and attentive communication.
- Guide bespoke conversations around design direction, stone preferences, project scope, budget, timelines and next steps.
- Progress opportunities through quotation, including preparing clients for quote, presenting or explaining quotes where required, following up and supporting conversion to confirmed commissions.
- Stay connected with clients during production, sharing accurate updates on timing, expectations and changes under the direction of the boutique team.
- Work closely with the Boutique Manager and Bespoke Sales & Services Manager so client communication stays aligned with sourcing, technical feasibility, quotes and production.
What you bring
You bring strong sales and client-service skills, careful follow-through and a genuine interest in jewellery. Fine jewellery experience is warmly welcomed, along with the ability to build trust with clients, stay organised across several opportunities and work closely with colleagues.
How to apply
Email your CV and a short introduction to careers@moltenstore.com, with Bespoke Specialist in the subject line.