
Shine with us
Since its starry-eyed beginnings, Molten Store has been inspired by a sense of wonder in all things historical. At our heart, we long to give old jewellery new life through the restoration of long-adored treasures, and recycling materials from well-worn curiosities. We’re a proudly Brisbane-born brand with a flagship boutique on James Street, and a dreamy boutique at Westfield Chermside.
Current Opportunities
Boutique Manager - James Street
Based in-store on a full-time (Tuesday - Saturday) roster, the Boutique Manager supports our retail team and boutique location in leading team culture, boutique operations, and business performance.
We offer:
- An inclusive and kind working environment
- A competitive bonus structure
- A generous staff discount
- Career progression in a fast-growing business
About you:
- A minimum of two years of experience in a retail management role
- Fine jewellery experience is desired, but not essential
- Highly detail-oriented and an excellent communicator
As our Boutique Manager, we will empower you to:
Lead your team to achieve or exceed boutique targets, championing a culture of first-class customer service
Achieve or exceed personal sales targets to set the benchmark for team performance
Lead a high-performance culture by coaching and delivering direct feedback to your team
Ensure responsibility for store-based eCommerce despatch
Prepare the monthly roster for your boutique location
Instigate a culture of team development
Lead the hiring of Assistant Manager and Casual Sales Assistant roles
Onboard new team members and oversee training of the retail team as directed
Approve timesheets for the broader retail team weekly
Uphold a professional standard by demonstrating professional acumen around managing team expectations
Be the highest point of escalation for customer resolutions before Head Office for matters concerning your boutique location
Proactively communicate feedback and insights on product and customer service
Collaborate with Head Office to implement and maintain standards of customer care
Proactively lead improvement and optimisation recommendations around the in-store experience
Oversee the cleanliness and house-keeping of your base location
To apply:
Send your CV and cover letter to hiring@moltentore.com and let us know why you believe you are the perfect fit to lead our team.
Assistant Manager - James Street
Based in-store on a full-time (Sunday - Thursday) roster, the Assistant Manager supports our Boutique Manager and boutique location in leading sales and assisting with boutique operations and business performance.
We offer:
- An inclusive and kind working environment
- A competitive bonus structure
- A generous staff discount
- Career progression in a fast-growing business
About you:
- A minimum of two years of experience in a retail management role
- Fine jewellery experience is desired, but not essential
- Highly detail-oriented and an excellent communicator
As our Assistant Manager, we will empower you to:
Work alongside the Boutique Manager to lead the team in achieving or exceeding boutique targets, championing a culture of first-class customer service
Achieve or exceed personal sales targets to set the benchmark for team performance
Lead a high-performance culture by coaching and delivering direct feedback to your team
Contribute to a culture of team development
Assist with the onboarding of new team members and training of the retail team as directed
Be the highest point of escalation for customer resolutions when the Boutique Manager is not present
Proactively contribute feedback and insights on product and customer service
Assist te Boutique Manager in implementing and maintaining standards of customer care
Proactively lead improvement and optimisation recommendations around the in-store experience
Oversee the cleanliness and house-keeping of your base location
To apply:
Send your CV and cover letter to hiring@moltentore.com and let us know why you believe you are the perfect fit to lead our team.
Casual Sales Assistants
Westfield Chermside & James Street Boutiques
At Molten Store, we are treasure hunters at our core. We're obsessed with jewellery and the unique stories they tell. Working in a dreamy environment & supported by our technical jewellers, our Boutiques Sales Assistants are true cupids at their core. They are high performance goal-setters with a natural DNA to connect our jewellery with their perfect person. They possess the ability to inspire whimsy, share knowledge and provide outstanding service—all whilst having fun along the way!
Our ideal candidates will have:- Experience in retail sales, ideally in jewellery (but not essential!)
- A positive professional & energetic attitude
- A natural passion for customer service & selling
- Excellent oral & written communication skills
We offer:- A delightfully warm, open, fun & friendly working environment
- The chance to be a part of a lifetime love story
- Generous discount
To apply:If this sounds like you please apply via email with your resume to hiring@moltenstore.com with your boutique location preference in the subject line.
Please note, only successful candidates will be contacted. We encourage applications from First Nations People, culturally and linguistically diverse and LGBTQ+ applicants.