Swap what you already own for something you’ll cherish
Whether it’s a gift to yourself or a step toward something bespoke, Gold Swap helps you turn unworn pieces into something meaningful again.
HOW GOLD SWAP WORKS
Gather Your Gold
Visit us in-store anytime during our trading hours with your old or broken gold or platinum pieces.
HOW GOLD SWAP WORKS
Submit Your Swap
We'll check-in your jewellery submission and transfer it to our studio where our jewellers carefully measure purity and weight, then share your store credit offer.
HOW GOLD SWAP WORKS
Begin Again
Approve your offer and use your credit online or in-store on any new purchases, from ready-to-wear jewellery to bespoke creations.
Unlock store credit by recycling your jewellery
Redeem your credit online or in our boutiques
Recycle old jewellery and write your own story
Repurpose heirloom stones with bespoke
OUR PHILOSOPHY
Why Swap Your Gold
Jewellery carries stories. But sometimes, what once felt right no longer feels like you.
Gold Swap lets you transform those pieces into something new - a way to honour the past while celebrating who you’ve become.
Bespoke Possibilities
For some, transformation means more than swapping - it means redesigning. Through Gold Swap, you can choose to reuse gemstones from your heirloom pieces, pairing them with new materials or bespoke designs created just for you.
The stones you already own become the centrepiece of something made for your next chapter.
Worth Sending In?
Not sure if your pieces qualify? Our team will help you decide what belongs in your Gold Swap journey.
Not Ready to Let Go?
Our Remodelling Service can reshape your heirlooms into something beautifully new - their story kept, their form renewed.
Gold Swap FAQs
YOUR QUESTIONS ANSWERED
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Gold Swap is our circular jewellery initiative. You can bring us unworn or unwanted solid gold or platinum jewellery and we’ll assess its value. In return, you’ll receive store credit to spend on new Molten Store treasures or to put toward a bespoke piece. It’s a way to honour the past, embrace sustainability and rediscover the value of what you already own.
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Gold Swap accepts jewellery crafted from solid gold (in any colour or carat) or platinum. We cannot accept gold‑plated or gold‑filled items, sterling silver, brass, stainless steel, costume pieces or loose stones. If your piece contains gemstones you’d like to reuse, we can have them removed during our assessment and return them to you for a bespoke commission.
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If you’re unsure about the metal content of your pieces, bring them to a Molten Store boutique or send them in via a Mail‑in Pack. Our jewellers will test and confirm whether your items are solid gold or platinum.
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For in‑store swaps, we’ll typically contact you within three to four business days. For mail‑in swaps, allow one to three business days for your satchel to reach us, after which we’ll confirm its arrival and forward your pieces for appraisal. You can expect your offer by email within a week from the date we receive your satchel.
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Your Gold Swap credit can be used towards any Molten Store purchase - online or in any of our boutiques. It’s perfect for something new from our ready‑to‑wear range or as part of a bespoke commission.
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Gold Swap credit is valid for three years from the date of issue. We hope you’ll enjoy taking time to choose or design your next piece.
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There is no obligation to accept. If you decline your offer, we will return your jewellery to you. For mail‑in swaps, we’ll post it back; for in‑store swaps, you can collect it at your convenience.
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Once you accept and your store credit is issued, the transaction is final and we cannot reverse a swap after credit has been issued.
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If you later decide you’d like to proceed, you’ll need to resubmit your jewellery for a fresh appraisal. Offers are based on the current metal market and may change over time.