Use your credit your way
You’ll receive 100% of your jewellery’s material value as Molten Store credit. From there, it’s up to you.
What if your old jewellery was just the beginning?
Maybe it was once a gift.
Maybe it’s been in a drawer for years.
Maybe it’s tangled, lonely, or missing its pair.
Whatever it is, it mattered. And it still does.
Gold Swap let's you begin again
Some pieces gather dust, not because they didn’t matter, but because their time has passed. Gold Swap gives them a second life. Jewellery you once loved becomes something you’ll love again.
Shop Instantly
Use your credit to shop from our collection, online or in-store. From fine jewellery to engagement rings, it’s all yours to explore.
Design Something Bespoke
Want something one-of-a-kind? You can put your credit toward a custom piece, made just for you.
These could be yours
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GEMSTONE EXTRACTION
Keep what matters – or choose something new
If your jewellery holds more than just metal – like a family stone – our redesign service helps you create something new while keeping what matters most.
Your Gold Swap credit can be used to offset the cost of a bespoke design, making it easier than ever to create a piece that better resonates with you.
Whether you're working with Grandma’s diamond, your old engagement ring, or pieces that no longer reflect your style, we’ll help you honour the past, and design what comes next.
Contact us or book a bespoke jewellery consultation to discuss your redesign goals.
Create what you truly want
With Gold Swap, you're not limited to what you have. You're free to create exactly what you want.
We offer an in-house gemstone library featuring one-of-a-kind diamonds, rare coloured gems, and our signature Australian parti sapphires.
Whether you're imagining a bespoke engagement ring, a sentimental necklace, or a piece that tells a new story, we're here to help bring it to life.
A gift for your daughters 21st birthday
Rings to exchange on your wedding day
A keepsake to mark your anniversary
Use your jewellery’s material value to offset the cost of something bespoke
Your old gold is the starting point. By swapping it, you earn store credit, which can be used toward the custom piece you’ve always imagined.
Turn your gold into:
The Mosaic 18ct Yellow Gold Pendant Necklace with Sapphire$6,590
Necklaces are the perfect canvas for cherished stones. Whether it’s a sapphire passed down or a gem you’ve outgrown, we can help you design something you’ll wear every day, close to your heart.
The Mosaic Yellow Gold Signet Ring with Sapphire$3,990
Your heirloom stones deserve more than a place in a drawer. From classic solitaires to bold modern settings, your gems can be the centrepiece of a brand new ring, designed just for you.
Even the smallest stones can shine again. Repurpose matching heirloom gems into timeless studs or a modern drop, a subtle, everyday reminder of where they came from.
What’s eligible for Gold Swap?
We accept most types of solid gold jewellery (9ct, 14ct, 18ct), whether worn, broken, or tangled. We even accept platinum.
You can swap:
✓ Solid gold (yellow, white or rose)
✓ Tangled chains
✓ Broken jewellery
✓ Body jewellery
✓ Pieces with gemstones or diamonds
✓ Jewellery with mixed metals
✓ Parts like earring backs or jump rings
We don’t accept:
✗ Gold-plated jewellery
✗ Sterling silver (925)
✗ Costume jewellery
✗ Watches
Not quite sure if what you have is worth anything?
Send us a photo of your jewellery and we can let you know if it's worth sending in.
The Gold Swap Process
1. Submit your gold
Bring it in-store, or request a free Swap Pack and post it in securely.
2. Get a free assessment
We test your jewellery and email you a store credit offer – no pressure, no obligation.
3. Accept your offer
If you accept, we’ll credit your account. If not, we’ll return your pieces free of charge.
4. Shop or Redesign
Use your credit to purchase in-stock jewellery or begin your bespoke journey with our team.
Not in Brisbane?
No worries. We’ll send you a free Swap Pack with a padded satchel and reply-paid label so you can post it to us securely.
Testimonials
New jewellery for you, recyclable materials for us. A win-win.
We're proud to use recycled gold, but we're on a mission to source 100% of it from the most sustainable source we can think of - you.
Got questions? Chances are, we've got the answers.
THE GOLD SWAP PROCESS
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Gold Swap is Molten Store’s gold recycling service. You can swap your unwanted solid gold jewellery for 100% of your jewellery's material value in Molten Store credit, redeemable online or in-store.
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It’s valid for 3 years, so you can take your time finding the perfect piece.
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We accept solid gold jewellery (yellow, white or rose gold), even if it’s broken or tangled. We can’t accept silver, gold-filled, gold-plated or vermeil pieces.
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Send it in anyway. Our gold testers will determine its true gold content with a non-destructive Assay (x-ray) Machine.
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Typically within a few days, depending on our queue. For your peace of mind, we'll keep you updated via email as your submission progresses through each step of the process.
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Your credit is valid for all Molten Store boutiques and online purchases.
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Swap offers are obligation-free. If you decline, we’ll return your jewellery to a boutique for collection or via mail if you opted for a mail-in option.
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Once accepted, your gold is sent for recycling and can’t be recovered. Please be certain before accepting.
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You can resubmit your jewellery later. It will be treated as a new submission.
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Pop into any of our boutiques with your gold jewellery and check it in with our team who will securely transfer it to our gold-testing lab. We'll then send you updates and your obligation-free swap offer via email.
Find a store -
No booking is required. Just pop in when it suits you.
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Posting your jewellery to us is fast and easy. We'll send you a Swap Pack with a discreet padded satchel and a reply-paid postage label. All you need to do is pop your jewellery into the satchel, seal and pop it into an Australia Post post box.
Request a swap pack here. -
A quick way to check if your jewellery is solid gold is to look for a small hallmark stamp (e.g. 375, 585, 750) that indicates the gold's purity. Unsure? Send it in and we'll check.
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If our testing discovers some of your jewellery doesn't contain solid gold, this will be reflected in your offer, and we'll recycle these pieces if you accept. If your submission doesn't contain any solid gold at all, you won't receive an offer, but we can recycle the submission or return it to you.
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Nope! Your gold is safely tested with a specialised, non-destructive assay (X-ray) machine that determines its purity.
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If your submission contains precious gemstones, we won't add or deduct credit from your offer. Usually, the chance of a gemstone breaking upon extraction is very high, so they will be recycled alongside your gold.
On occasion we may offer a higher price for jewellery containing precious gemstones that are able to be extracted. -
If your gemstones hold sentimental value and you would like to keep these or have them remodelled into a new piece, we offer a stone extraction service. Contact us to learn more.
REDESIGN & GEMSTONE EXTRACTION
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Submit your jewellery for Gold Swap and gemstone extraction. We’ll return your stones or hold them for a new design. The remaining gold is tested and credited to you.
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We carefully assess each item. Some settings may be difficult, and in those cases we may stop the process to avoid damage.
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Yes. We’ll extract all suitable stones. You choose whether to have them returned or used in your redesign.
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Design something new. From rings to pendants, we’ll help you create a piece that’s truly yours.
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We can’t reuse the metal directly due to its alloy mix. Instead, we issue credit and use new recycled gold to ensure quality.
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We can reuse your original gem, add new stones, or redesign it into a halo or Toi et Moi setting, whatever fits your evolving style.
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Right here in Brisbane by our trusted team.
ID VERIFICATION & GOLD RECYCLING
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Upon accepting your swap, you'll be prompted to complete an ID verification. To complete your ID verification, you'll need a valid photo ID such as a driver licence or passport, and a smartphone.
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You’ll receive a confirmation email, and your store credit will be issued within one business day.
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Citing your ID is a requirement of our Second Hand Dealer's license, and helps us ensure we are only purchasing jewellery from the person that actually owns it.
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Your gold is melted down and used in the production of new jewellery.
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A circular supply chain involves reusing and recycling exisiting materials for the production of new goods. By making the supply chain of gold circular, we can collectively eliminate the need for gold mining.
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Gold mining involves extracting gold from ore which generates a significant amount of waste rock and tailings. This often leads to soil and water contamination and acid mine drainage. Additionally, gold mining operations can lead to deforestation and destruction of habitats, as well as the displacement of local communities.
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In 2014, The Smithsonian Institute determined that recycling a single gold ring can prevent the production of 20 tonnes of mining waste. Based on this research, we created a formula to calculate the amount of mining waste saved through Gold Swap.
Your jewellery has more to give
Swap it. Redesign it. Make it yours again.