Last call for postal gifting
Give your Christmas gifts the best chance of arriving on time.
Place your orders by 11am AEST Wednesday, December 20 for for express shipping to NT & WA, and by 11am AEST Thursday, December 21 for express shipping within Australia (Excluding NT & WA).
For shipping to locations outside metro areas, we recommend placing your orders even earlier.
Shipping
Receive free express shipping on all orders over $79, wherever you are in the world.
Australian shipping
All orders over $79 receive free express shipping.
We send all Australian orders via Australia Post Express with signature upon delivery. Once your order has been processed, you will receive an email with a copy of your tracking number so you can track its journey from our door to yours.
Please allow up to three business days for delivery once your order has been dispatched.
Click + Collect
Shop online and pick up your finery in store at a time that is convenient for you. Simply select Click + Collect as your method of delivery at checkout.
You will be notified once your order is ready for collection via email, usually within a few hours of your purchase.
Remember to bring your Driver's License with you as proof of ID when you pop in to collect. Prefer someone else collect on your behalf? Contact us to let us know.
International shipping
All orders over $79 receive free express shipping.
We send all international orders via Australia Post Express Courier International with signature upon delivery and domestic tracking.
Once your order has been processed, you will receive an email with a copy of your tracking number. Your order will be delivered to Australia Post’s corresponding region specific service partner, upon arriving in your nominated country.
Shipping charges
All orders over $79 receive free express shipping, no matter your location.
Express shipping within Australia for orders below $79 is $10.
Express shipping to New Zealand for orders below $79 is $15.
Express shipping to anywhere else in the world (including USA and UK) for orders below $79 is $25.
Please note that any international orders may be charged customs duties & taxes by your local customs authority. This is not set, charged, covered or controlled by Molten Store.
Once your order has been processed, you will receive an email with a copy of your tracking number. Your order will be delivered to Australia Post’s corresponding region specific service partner, upon arriving in your nominated country.
Additional information
The shipping time frames quoted above are approximate only and may be subject to change as a result of factors beyond our control.
Orders totalling $350 or more are insured with transit cover. This insurance covers parcels should they be deemed ‘lost in transit’ by Australia Post.
If you’ve had a parcel go awry or need any help with your delivery, we're here to help.
Extended returns
Starting on November 1st, we are pleased to introduce an extended returns policy for all in-store purchases, including those made through click-and-collect. Any purchases made in-store or via click-and-collect from November 1st until Christmas will enjoy an extended returns policy, allowing returns to be made until January 4th. Please note that as stated in our returns policy, in-store and click-and-collect purchases are entitled to an exchange or store credit, and not a refund.